How to Use Video in Email Marketing to Boost Engagement

June 17, 2025
smith
smith
smith
smith
14 mins read

In a world where people receive dozens of marketing emails daily, standing out in someone’s inbox can be tough. Fortunately, video content can make your emails more engaging, interactive, and effective.

When used correctly, videos in email campaigns can increase open rates by 19%, boost click-through rates by up to 65%, and reduce unsubscribe rates significantly.

In this article, we’ll explore the benefits of video email marketing, how to embed videos in emails, and the best practices to follow for maximum impact.


🎯 Why Use Video in Email Marketing?

People prefer to consume content quickly and visually. Video does exactly that. It’s easy to digest, entertaining, and can deliver more information in less time than text.

Key benefits of adding videos in your emails:

  • Higher engagement from recipients

  • Stronger emotional connection with your audience

  • Better explanation of complex products or services

  • Increased conversions on calls to action

  • Greater shareability of your emails

Whether you’re launching a product, explaining a service, or building trust, video helps you deliver your message with impact.


💡 When to Use Video in Emails

Video can fit into different types of email campaigns, including:

  • Welcome emails – to introduce your brand with a friendly video

  • Product demos – showing how your product works

  • Customer testimonials – to build trust through real feedback

  • Behind-the-scenes videos – humanize your business

  • Event invites or recaps – improve participation and excitement

  • Tutorials and how-tos – teach your users with step-by-step visuals


📧 How to Add Video to Your Email (The Smart Way)

Directly embedding video in an email is not always supported by all email clients like Gmail or Outlook. But don’t worry—there are smart alternatives.

✅ 1. Use a Thumbnail Image with Play Button

This is the most reliable method:

  • Take a screenshot or thumbnail of your video

  • Add a play button overlay

  • Link the image to the full video on YouTube, Vimeo, or your website

This method works across all email providers and still feels like watching a video inside the email.

✅ 2. Use an Animated GIF Preview

Create a short looping GIF from your video clip:

  • Use tools like Giphy, Canva, or EZGIF

  • Embed the GIF into your email body

  • Link the GIF to the full video

GIFs attract attention and give a visual preview of the video content.

✅ 3. Use Video Email Tools

Platforms like:

  • Mailchimp

  • Campaign Monitor

  • GetResponse

  • BombBomb

These allow for video email templates, autoplay previews, and advanced tracking.


✍️ Best Practices for Video in Email Marketing

To make sure your videos work effectively in your campaigns, follow these important tips:

🎯 1. Keep It Short and Focused

People have short attention spans. Aim for videos under 2 minutes. Deliver the key message early.

✨ 2. Use “Video” in the Subject Line

Emails with the word "video" in the subject line get higher open rates. Examples:

  • “🎥 Watch Our New Product in Action”

  • “Video: How to Use Our Tool in 2 Minutes”

📱 3. Make It Mobile-Friendly

Use a responsive layout and test how your video thumbnail or GIF looks on mobile devices. Most people check email on their phones.

🔗 4. Add a Strong Call-to-Action (CTA)

After the video, guide users clearly:

  • “Watch Full Video”

  • “Start Free Trial”

  • “Book a Demo Now”

📊 5. Track Performance

Monitor:

  • Email open rate

  • Click-through rate

  • Video views

  • Conversion rate

Use tools like Google Analytics and your email provider’s reports to see how video impacts results.


📢 Bonus Tip: Host Videos on the Right Platform

Choose the hosting platform based on your goal:

  • YouTube – best for discoverability and SEO

  • Vimeo – professional quality with privacy control

  • Your website – better for tracking and conversions

  • Wistia – for advanced analytics and lead generation

Wherever you host it, always optimize your video title and description with relevant keywords for better search visibility.


✅ Use Cases from Real Brands

  • Dropbox increased conversion by 10% with a short explainer video in welcome emails.

  • Dell used video in emails to boost click-through rates by 42%.

  • Nike sent a personalized video in a product launch email and saw increased sales.

You can do the same—whether you’re a small business or a growing brand.


🎯 Final Thoughts

Video is no longer just for social media and websites. It has found a powerful place in email marketing too.

By using video the smart way—through thumbnails, GIFs, or trusted platforms—you can create more personal, exciting, and result-driven emails.

Start small, test your results, and refine your strategy. With the right approach, video in email can turn regular subscribers into loyal customers.

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